Rob Tarkoff, EVP/GM Oracle CX has made dramatic changes to Oracle’s CX stack e.g. its no longer a stack and so much more. Brent and I speak to him about this and SO much more. He was CEO of Lithium, and let’s just say Harrison Barnes is in this discussion.
About Paul Greenberg
Paul Greenberg is the Managing Principal of The 56 Group, LLC, customer-facing strategic consulting company. He is a widely read author and widely heard speaker on topics like CRM, customer engagement, customer experience, technology integration, marketing and sales alignment and many others.