The technology industry has been not only enabling businesses but driving transformation for the past several decades. For the past 2/3 of that, I’ve been examining the vendors who not only have impacted the industry and the world in a given year, but have show sustainable impact over years. Thus the CRM Watchlist was born – originally as the Steppin’ Out awards in 2004.  Now an industry standard, this part of the site will cover all the Watchlist awards and the allow the winners to step up and present their POVs as the year goes – starting with 2019.  Collateral, thought leadership – mine sure, but theirs too.

Additionally, beginning in 2019, I started a new award for an emerging company that I think will have an impact. Welcome to the Emergence Maturity Index (EMI – pronounced “emmy” :-)) Award.  They will be seated here too. Enjoy not just what I have to say about these important companies but what they have to say too.

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